The knowledgebase is organized into different categories, please select a topic that you are interested in. Additionally, you can also search the entire knowledgebase by entering keywords below.

Why are your carts better than others on the market?

Do you make carts for pets other than dogs, cats and rabbits?

How long does it take to get one of your products?

Do you have anything for a pet that has a problem with the front legs?

Are you able to help a pet that has no use of either front or rear legs?

View All K-9 Carts: General topics

Are Neo-paws and walkaboots too hot for warm climates?

How do I decide whether Neo-paws or Walkaboots are better for my pet?

View All K-9 Carts: Accessories topics

Are your carts adjustable?

What if I buy a cart and it does not fit my pet?

Will my pet get sores from using a cart?

View All K-9 Carts: Fitting topics

Is my cat or rabbit able to use a litter box while in the cart?

Is my pet able to use the cart indoors?

Is my pet able to go to the bathroom while in the cart?

Will my pet be able to rest and lie down in the cart?

How long is my pet able to stay in its cart?

View All K-9 Carts: Usability topics

How do K-9 carts work on different type terrain?

Will my pet be able to use its doggy door while in its cart?

Can my pet go up and downstairs in a cart?

View All K-9 Carts: Mobility topics

Why can't I add an article to my shopping cart?

Why can't I add a product to my cart?

Can I still get a refund after 10 days?

Do I pay additional shipping for accessories when I order a K-9 Cart Dog Wheelchair?

Do I have to pay shipping for each item?

View All K-9 Carts: Online Ordering topics

What if my pet has special needs not covered on your web site?

View All K-9 Carts: Contact topics