Can I still get a refund after 10 days?

Accessories must be returned in 10 days (excluding shipping time) in new condition to receive a refund. If accessory items are exchanged for another size, a restocking fee will typically not be charged. Our goal with K-9Cart.com dog wheelchairs is to have your pet comfortably fitted within 10 days. We are happy to extend the 10-day trial period if you have been in contact with us and are making sincere attempts to resolve any problems you are encountering. We encourage all K-9Cart.com dog wheelchair owners to send digital photos (a side and rear view at the dog's level as well as a top or aerial view) for a free evaluation of your dog cart's fit by our expert veterinary staff.